Digital Media – GNO, Inc. Career Guide

Digital Media

Digital media jobs span several industries, from computer facilities management services to graphic design services, to video game developers and even sound recording studios. There are both software and hardware jobs in digital media. Hardware jobs deal with computer systems and networks. With more people using smart phones and tablets, the number of hardware jobs has increased even more. Computer engineers design and develop computer systems—the physical structures of a computer such as circuits, networks, etc. Software engineers develop programs that run on the hardware. Entry-level jobs include help-desk specialists and field technicians. Help-desk specialists work with users to solve their technological problems. Field technicians install equipment for users. Examples of higher-level positions include programmers and web developers. These jobs require a four-year degree and a substantial amount of technical knowledge and expertise.

The industry changes so fast that people need to be able to learn quickly and be flexible. Most jobs are salaried, but there are freelance jobs too. What you know, how well you know it, and how well you communicate your knowledge and skills are especially important in the interview process for technology jobs. Even more important, how well you are paid will depend on your combined knowledge, skill, and experience. At any given time, there are programming languages and software applications that are in high demand. It is important to know which ones employers are looking for when you are interviewing for a job.

At a Glance

The digital media industry in the region has exceeded the national growth rate, due in no small part to the rise in video game development that is taking place in the region. Today, the region is home to prominent development studios including Gameloft, High Voltage Software, inXile Entertainment, and TurboSquid. Together, these four companies employ over 150 people in the region.

Furthermore, in 2015, for the first time ever, New Orleans hosted the Major League Gaming World Finals, a 3-day video game event hosted by the longest running eSports league in the world.

  • 26% 2016-2026 NEW JOB GROWTH*

*Note: The traditional jobs growth projections provided by Emsi are based on static models which analyze historical trends only. These projections do not take into account technological advances, or expected/anticipated structural shifts in the industry, including recent job announcements. In addition to the Emsi static growth projections the growth figure above takes into account the expected 2,000 jobs that DXC Technology will create over the next decade.

Career Map

Career Ladder

Distribution of Skills

Although the typical entry level of education associated with the skill distribution in the digital media related industries and occupations is higher than the skill distribution across all occupations in the region, employers have indicated a willingness to hire employees who have the right skill set and experience regardless of their educational background.

What are middle- and high-skill jobs?

We define middle-skills jobs as those that generally require some education or training beyond a high school diploma but less than a bachelor’s degree. These postsecondary education and training requirements can include an associate’s degree, industry recognized credentials, on-the-job training, previous work experiences, or generally ìsome collegeî but less than a bachelorís degree. High-skill jobs require a bachelorís degree or higher. Basic jobs require no formal educational requirements. Although the educational barrier to entry is low, this is not to say these occupations do not require skills and certifications to enter the workforce.

  • 47% of All Middle-Skill Jobs are in Non-Digital Media Related Occupations
  • 83% of High-Skill Jobs are in Digital Media Occupations

Digital Media Top High-Skills Jobs

DescriptionEmployed in Industry Group (2018)Employed in Industry Group (2028)Change (2018 - 2028)% of Total Jobs in Industry Group (2018)Median Hourly EarningsTypical Entry Level Education
Software Developers, Applications1,1281,4893615.9%$36.40Bachelor's degree
Producers and Directors1,3221,6493276.9%$26.89Bachelor's degree
Computer Occupations, All Other1,8282,0442159.5%$35.27Bachelor's degree
Software Developers, Systems Software7128641533.7%$34.06Bachelor's degree
Computer Systems Analysts1,0051,1381335.2%$32.20Bachelor's degree
Film and Video Editors2493681191.3%$10.32Bachelor's degree
Network and Computer Systems Administrators1,4031,5211177.3%$29.81Bachelor's degree
Computer and Information Systems Managers8139271144.2%$53.56Bachelor's degree
Graphic Designers880964844.6%$21.14Bachelor's degree
Information Security Analysts302382801.6%$35.05Bachelor's degree

Digital Media Top Middle-Skill Jobs

DescriptionEmployed in Industry Group (2018)Employed in Industry Group (2028)Change (2018 - 2028)% of Total Jobs in Industry Group (2018)Median Hourly EarningsTypical Entry Level Education
Computer User Support Specialists1,9952,28428810.4%$19.83Some college, no degree
Sales Representatives, Services, All Other238311741.2%$20.07High school diploma or equivalent
Web Developers321376551.7%$27.84Associate's degree
Media and Communication Workers, All Other339387481.8%$13.39High school diploma or equivalent
Actors344391471.8%$21.28Some college, no degree
Computer Network Support Specialists580626463.0%$25.13Associate's degree
Office Clerks, General214247331.1%$11.46High school diploma or equivalent
Customer Service Representatives160191321.0%$14.39High school diploma or equivalent
Audio and Video Equipment Technicians5076270.3%$21.68Postsecondary nondegree award
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products8199180.4%$23.81High school diploma or equivalent


Demographically, digital media related jobs as a whole are more diverse in Greater New Orleans than they are nationally. New Orleans has a higher percentage of women who are employed in the industry, a higher percentage of African American workers, and a higher percentage of workers under 34.

Training Institutions

In 2016, 865 students from universities and colleges across the region completed degrees in a field related to a digital media occupation. Of these completions, over 70% were bachelor’s or master’s degrees. Furthermore, 27% of completions were an award less than a bachelor’s degree. Reflecting growth in the industry, educational completion rates have increased by 77% since 2010.

In addition to the traditional two- and four-year colleges and universities in the region, coding schools play an important role in preparing the workforce to meet the needs of the digital media industry.