Computer Network Support Specialists
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
What is this job like?
- Install or repair network cables, including fiber optic cables.
- Analyze network data to determine network usage, disk space availability, or server function.
- Back up network data.
- Maintain logs of network activity.
- Document help desk requests and resolutions.
- Configure security settings or access permissions for groups or individuals.
- Install network software, including security or firewall software.
- Analyze network data to determine network usage, disk space availability, or server function.
- Run monthly network reports.
- Test repaired items to ensure proper operation.
- Test computer software or hardware, using standard diagnostic testing equipment and procedures.
- Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
- Test computer software or hardware, using standard diagnostic testing equipment and procedures.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Analyze and report computer network security breaches or attempted breaches.
- Provide telephone support related to networking or connectivity issues.
- Train users in procedures related to network applications software or related systems.
- Install or repair network cables, including fiber optic cables.
- Create or update technical documentation for network installations or changes to existing installations.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Create or revise user instructions, procedures, or manuals.
- Install new hardware or software systems or components, ensuring integration with existing network systems.
- Troubleshoot network or connectivity problems for users or user groups.
- Install and configure wireless networking equipment.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Perform routine maintenance or standard repairs to networking components or equipment.
- Research hardware or software products to meet technical networking or security needs.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Install new hardware or software systems or components, ensuring integration with existing network systems.
- Troubleshoot network or connectivity problems for users or user groups.
Local Wage Data
Showing wage data for: New Orleans
Entry
Median
High
Salary
Hourly Wage
$42,440
$68,050
$115,220
$20.41
$32.72
$55.39