digital media administrators computer IT network networking systems tech high technology
Network and computer systems administrators are responsible for the day-to-day operation of these networks. They organize, install, and support an organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
WHAT SKILLS & TRAINING ARE NEEDED?
- Systems Analysis: Network and computer systems administrators determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Computers and Electronics: Network and computer systems administrators know much about circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Customer and Personal Service: Network and computer systems administrators must have strong customer service skills. These skills include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Although some employers require only a post-secondary certificate or an associate’s degree, most require a bachelor’s degree in a field related to computer or information science. There are degree programs that focus on computer network and system administration. However, because administrators work with computer hardware and equipment, a degree in computer engineering or electrical engineering usually acceptable. Programs in these fields frequently include classes in computer programming, networking, or systems design. Because network technology is constantly changing, administrators need to keep up with the latest developments. Many continue to take courses throughout their careers and attend information technology (IT) conferences to keep up with the latest technology. Some businesses require that administrators have a master’s degree. Companies generally require their network and computer systems administrators to be certified in the products they use. Certification validates the knowledge and the use of best practices that are required of network and computer systems administrators; Microsoft and Cisco offer some of the most common certifications.
HOW DO I KNOW IF THIS IS A GOOD FIT FOR ME?
- You have strong analytical skills and are able to anticipate new requirements as customers’ needs change.
- You are very dependable, reliable, timely, responsible, and fulfill obligations.
- You enjoy working with computers, and are able to explain problems and their solutions to non-IT workers.
WHERE CAN I PURSUE ALIGNED TRAINING?